Refund Policy

At SportsGear99, we value our customers and strive to ensure your satisfaction with every purchase. Please read our Refund Policy carefully:

1. No Refunds

We do not provide refunds for products purchased through our website unless the product is received in a damaged or defective condition.

2. Exchange for Damaged or Defective Products

If you receive a damaged or defective product, you must notify us within 3 days of receiving the item. Once verified, we will arrange for an exchange of the damaged product. The replacement item will be shipped to you at no additional cost.

3. Return Process

To initiate an exchange request, please contact our customer support team at 7499693041. Please provide your order details along with evidence of the damage (such as clear photos of the damaged item).

Please ensure that the product is returned in its original condition and packaging.

4. Non-Returnable Items

Products that are not damaged or defective are not eligible for return or exchange.